"Thanks for the effort of getting this bike out to me on time. I know we pushed you hard but it is very much appreciated for my son's birthday. Thanks very much." - Karen Timpson
"Thanks for the swift delivery, A+++ ebayer" - erisimo1256
"I just have to say 'what a bike!' I love my new Spartan 250! You managed the best price on by a few hundred quid and I'm glad I found you, thanks mate." - Liam Johnson
We pride ourselves on our exacting levels of customer service. In fact, it's one of the most important aspects of our business and we try to not only outperform our competitors in price, but also in service levels. This is why we've compiled a list of some of our recent customer feedback to help you with your own purchase decision.
Hi Justine, at this time i would like to thank you for your help on this matter and congratulate you on a fantastic job in pulling this fiasco out of the hole. If your company has more people like you then i know that you will prosper in your job again. Many thanks!
Caroline Spence - Belfast - 07/12/06
Hi Justine, just a quick one to say thanks for that, the bike really is a nice bike...and I feel that on the whole it is an excellent learner vehicle...I would be able to say I feel quite comfortable on the road with it.Thanks to your staff as well, you do have a good team there - very patient and calm people!
Elijah White - London - 01/12/06
Thank you for your prompt and polite service..........by far the best we have recieved from any company Happy Christmas to you all Regards Sharon and James
Sharon Gaiger - Northampton - 30/11/06
Mate, I’m just so chuffed to know it’s coming I don’t really care if it’s a day or so late, you’re company still rocks as far as I am concerned and I appreciate all you’ve done. If I knew anyone else with one of these bikes I would be highly recommending you. Cheers, Doug.
Peter Warby - Norfolk - 16/11/06
To Doug: Thanks for sending those parts, just got them today 8th november 2006 at 0830, when I only ordered them yesterday at 2pm. Will be recommending yourself and your company to my friends who are after parts for these bikes and others.Once again thanks for your help.
Paul Horton - Isle of Wight - 08/11/06
I am just writing to let you know how happy I am with the level of service you have provided, I contacted you yesterday regarding a problem I had with my bike. After speaking with your technician he diagnosed the problem and dispatched the relevant part to me, I received the part this morning. After fitting the part my bike seems fine, could you please pass on my thanks to the technician who dealt with my problem. Once again many thanks I won’t hesitate to recommend you to other people.
Darren Mottershead - Manchester - 01/11/06
Hi, Just a quick e-mail regarding the Baotian Scooter that I bought from you via ebay in early September. "Nelly" as she has been named has been wonderful, has done 1000 miles and has not skipped a beat. I live near a popular holiday village and can never park my car there! I have recommended you to several people at work for your range of motorcycles. Thank you once again for supplying such a great and fun bike. Kindest Regards, Steve Nemeth
Steve Nemeth - Cornwall - 17/10/06
Hi Roxy Thanks a million. I received all the parts yesterday in perfect condition. I have had the most superb service and help from you since day one. I am not sure if Marshy's is your own company, but it is only people like you that give a company a good name and track record. I hope that everyone appreciates your efficiency as much as I do. Best Regards Alastair
Alastair WALKER - Leicester - 12/10/06
Hi David, Just a quick line to let you know the bike arrived today. We are over the moon with it, not only the price, which was brilliant, but the overall quality and style of the machine as well. A couple of friends who have seen it cannot believe it when we told them how much it cost. Your help and communication throughout the transaction was second to none and we would have no hesitation in recommending your company to anyone. Once again thank you all for everything and good luck in your future dealings, Rob and Teresa Pattinson
Rob and Teresa Pattinson - Workington, Cumbria - 10/10/06